Impact of UX on your business
October 31, 2018

Impact of AI in web development and customer interaction

Web development

The mindset of users has changed drastically. They expect easy to usability, predictability and easy to follow. They want personalized experience that perform multi tasks. This is can be done with Artificial Intelligence.

Nowadays, users expect personalization at every stage. They want everything that is predictable and easy to follow. They are looking for easy-to-use and intuitive features, mobile responsive layouts, actionable emails, user-friendly content, more advanced mobile notifications. These handful of tricks that are now being executed in order to provide a more personalized experience.

Believe it or not, artificial intelligence AI can do wonders. It is tailor-made to make the difficult tasks of web designing easier. While artificial intelligence has been used in different industries for carrying out  different tasks, but the technique is being observed more and more in the realm of web and mobile design industry. Now web design agencies are processing images, text and URLs to automatically shape them into functional and unique websites.

Let’s see how the Artificial Intelligence helps in Businesses.

 Better Replies:

Bots are acquiring the chats now. Machines might fail to understand human emotions, but still it is possible with the help of Artificial Intelligence. Though it’s still in phase of implementing as effective as human emotions, the future generation internet users find much easier to interact with any service in the websites.

 Rise of voice based search:

Constant integrations are made in voice made searches like in Apple’s Siri and Windows Cortana along with many third party voice assistance apps. It has became an integral part while developing a website. The voice based search is quick and easier to access. It takes an advantage that the keywords can be spelled instead of typing big.

Better Customer Experience:

The customers can be only satisfied if you understand the mood of the customer and their preferences. AI predicts the desired user experience with the help of cognitive analysis and various situations. This makes easy to provide better customer service.

Personalised Shopping Experience:

While shopping online there won’t be a face to face conversation with the salesman, but some users expect more details. AI helps your business to solve this. From providing personalised shopping assistant to enabling visualization; Artificial Intelligence comes into play.


 AI is helping businesses in building a better customer interaction. Chatbots are helping the internet users to find easier and better interaction. Voice based searches makes the data accessibility quicker and easier. AI predicts the desired user experience
and provide better customer service. AI enables virtual visual experience for the online shoppers.A

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